INVISIBLE SERVICE

What is Invisible Service?

You are big boys and girls. You know what you’re doing. We trust you. That’s why we know you will love our invisible service. That means no front desk. No onsite staff. We do you one better. Using all of the fanciest technology, we give you the best service, right at your fingertips. From automated coded check-in, to in room Ipads with multiple service driven apps, our staff and service are never more than a screen touch away. And if you decide you want to kick it old school, we can do that too. Let us know ahead of time and we can send a real life person down to check you in and answer any questions or address any needs. See below for more of the many ways we have designed invisible service to work for you.

I honestly loved everything. Everything in the room was very accommodating, from the coffee to the iPad, etc. My favorite part was sitting in the velvet chair in Ben. There was a lot of love and attention to detail and it shows. I definitely felt at home.

Anonymous

Guest, Ben

Caviar

Takeout Food

Instacart

Grocery Delivery

GoPuff

Beer & Essentials

Spotify

Streaming Music

The atmosphere was amazing. I loved that I didn't have to remember a key every time I left.

Anonymous

Guest

Select a hotel room that is so much more than a typical stay.

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52 inch Flat Screen TV

Big TV for your viewing pleasure, but not obnoxiously big.

Spotify

Play virtually any song or album. Check out our pre-loaded playlists for those special times.

High Speed Internet Access

Blazing fast and secure internet, even in the stairwell.

Sonos Playbar

Makes your movies sound better and gives unlimited access to online tunes. Play music from your phone with the Sonos app.

Apple TV

Each room has it’s own Apple TV account which means you can rent virtually any movie or show. In addition the Apple TV is loaded with Netflix, HBO Go and a number or other popular apps you’re used to using at home.

Lokal could by definition be your 'home away from home'! It was beautifully decorated and stocked with everything you could possibly need. I was so impressed with all of the details! There was even soy milk in the fridge because I mentioned that was how I take my coffee. I really appreciated the cocktail list, the loaded iPad and how everything in the suite was sourced locally. It could not have been a better experience! I can't imagine staying anywhere else.

Anonymous

Guest

In-Room Manual

This thing’s not just pretty. It’s got a very curated list of the best places to eat, drink and play at in the City of Brotherly Love. Conveniently organized by walking distance or “Best in City.”

Electronic Manual on In-Room iPad

We’ve got a digital version loaded on the iPad and emailed to you ahead of time for ease of exploring with your fingers.

Loved the invisible service concept! Brings together the perks of AirBNB & hotel stays into one. Will definitely stay here again.

Anonymous

Guest

I spend more nights in strange beds than I do my own. I'm constantly on the road for work and wish that you owned a building like this in every city. I loved being here. I loved the style, the business model, the linens and furniture and the customization.

Sarah C.

Guest, Louisa